Smokin Hot Deals | The One Stop Smoke Shop
The One Stop Smoke Shop
270-343-4402
PRODUCT

Customer Service

FAQs

Most popular questions.                         

 
  1.          How can I check the status of my order?
  2.          How do I return merchandise to?
  3.          Timeframe of refund?
  4.      Why do you have to be 18 year's of age to use and purschase from this site?
  5.          Is Smokin Hot Deal responsible for 3rd party website connection's from their website?
  6.          If merchandise in stock is not enough for my order can Smokin Hot Deal get it for me?
  7.         Can I contact Smokin Hot Deal for other questions? 
           
           
     Answsers to most popular questions. 

     1.   If order is not delivered on time then send message to
           support@smokinhotdeal.com for tracking information  from courier. Also, visit delivery
           information on site for other information. 
     
     2.  Please visit returns& refunds of customer service section first. To return order send to 
          Smoking Hot Deal, 219 Industry Drive, Russell Springs, KY 42629.

     3.  Please visit returns & refunds customer service section first. Once merchanise has
        been return without any damage or use 3-7 business day's to process 
        return of payment on merchanise. 
   
     4.  Abiding by the law, the use & purschase of products on smokin hot deal has 
        to be done by a person of the age of 18. 

     5.  Please read Privacy & Security section of customer service section. No, 3rd party
        sites are thier for sole use of customer's to follow link to browse selected companies.

     6. Yes, Smokin Hot Deal will meet demands of customer's needs in reasonble manner. In order to get 
       demands, if stock is low. Then reasonble to time for product to be made and delivered is expected.
       When product no longer becomes avialable for customer's. Then web site will be changed to reflect it.

     7. Please read customer service section before contacting Smokin Hot Deal. If questions are not answered 
       call or write to company information listed. 
 
 
Hours of Operation:


Mon-Fri: 8:00am -    5:00pm ET
         Sat: 8:00am -   1:00pm ET
        Sun: Closed
Closed on major holiday's. 

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